Community Getting Started Guide
When you first arrive at the Community, you will see a listing of all posts. You can sort them further by recent activity, popularity and amount of votes.
Click on the node tree icon for shortcuts to Topics, Questions, Ideas, Articles..etc.
Start typing search terms into the search bar to find relevant posts.
If needed, refine your search
On a Question, you can see related Questions and see how many followers the post has.
Posting Questions, Answers, Ideas and Comments
When you start typing a question, a list with suggested existing threads (and amount of answers) will appear that may already hold the Answer you are looking for.
If you need to ask a Question, click on the down arrow in the “Create” button and select, “Ask a Question.”
Ask the Question and fill in the details. When writing your question, provide enough context for other users to help you out.
The Community autosaves when you are typing.
Include as many descriptive Topics (tags) as you can. They will appear in the drop-down menu once you start typing. Note that Topics are case-sensitive. So, if you can’t find the Topic you want to use in the drop-down list, try using lower/upper case letters as an alternative. Browse the full list of Topics here.
Choose what Space to post in. Choosing the correct space will increase the likelihood of your question getting answered.
If you want to write an Answer, you will find the editor at the bottom of the post.
Posting an Idea follows a similar format to Asking a Question.
If you want to follow up on an existing Question, Idea or Answer, make sure to use the Comment function rather than reply.
If you received an Answer that helped you out, make sure to accept it by clicking on the “Accept” button. You earn Reputation points for accepting answers.
You can edit your entire post or just the topics.
Your User Profile
In order to get to your user profile, click on the icon on the top right of the page then on “Profile.”
You will find a list of all your activity here.
You can manage the content you follow and more from “My Preferences.”
Recognize good content and helpful users
If you find an Answer to be helpful or discover a good Question, make sure to Upvote them. This helps other users find the content more easily and rewards the Original Poster (OP) for their contributions.
You also have the option of Downvoting a Question or Answer if you find them unsuitable. Voting down can be done when you have accumulated 15 reputation points or more. It costs 2 reputation points to downvote.
Reward other users with your own reputation points for contributing with good Answers, asking good Questions and so on.
Alvin, unfortunately all the icons are gone. Could you please re-edit this Guide? Thank you.
Ask questions and share ideas about the TT® and X_TRADER® platforms.
First time here? See our Getting Started Guide and FAQs.
© 2017 Trading Technologies International, Inc. All rights reserved.
Powered by AnswerHub