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Question by Digital Jester · Feb 16 at 06:46 PM · TT® PlatformOrders

CME Routing Issues

Is there any official statement regarding the three CME order and routing issues experienced in the last four trading days?

Why when the platform loses connection does the audit trail not show this?
Why when the system deletes orders does the order trail not show this?
Why when routing fails, and ASEs and ADL Algo's fail do they just quietly disappear/stop? Why is there no warning or notification?

Also you keep telling us to "verify working order status with CME". How are we supposed to do that if the orders have disappeared from our desktop and hence we don't know what the orders are that we are supposed to be verifying?

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Answer by Digital Jester · 3 days ago

Since TT are obviously not going to answer these questions, other users may be interested in the following "Reason for Outage (RFO)" report which appears to have been authored by TT and is available on the AMP Website.

https://info.ampfutures.com/hubfs/Feb_2021_CME_OrderRouting_and_OrderManagement_Issue.pdf

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